Healthcare Operating System
One ERP-led flow from patient enquiry to care, billing and cash.
CFO Angle maps the healthcare operating flow before configuring Zoho, so CRM, appointments, care delivery, billing, inventory, staff scheduling, support, claims and dashboards work as one connected system.
CRMEnquiryPatient enquiries, referrals, campaigns, source tracking and conversion follow-up.
APTAppointmentDoctor availability, booking, no-show tracking, reminders and follow-up ownership.
CARECare DeliveryConsultation, procedure, care plan, visit tracking and internal task handoffs.
LABDiagnosticsTest booking, sample pickup, report status, corporate accounts and exceptions.
RXPharmacyMedicine, consumable, batch, expiry, stock transfer, reorder and issue controls.
₹BillingAdvances, packages, invoices, receipts, refunds, credits and receivables.
TPAClaimsDocument checklist, query status, case assignment, approval and settlement tracking.
HRStaffingDoctors, nurses, technicians, caregivers, shifts, attendance and payroll inputs.
SLASupportPatient queries, complaints, refund requests, service tickets and SLA closure.
MISDashboardRevenue, collections, stock, service quality, claims, utilization and CFO review.